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Service Management and Leadership
Description: This course explores how effective operations and management tools are essential to an organization's success, including an introduction to supply chain management, Toyota Production System, Key Performance Indicators and Lean Six Sigma. The course also addresses the issue of corporate culture's significant impact on the underlying operations and its effect on customer and employee experiences. Letter grade only.
Units: 2
Prerequisite: Admission to a Personalized Learning program
Service Management and Leadership
Term : Summer 2021
Catalog Year : 2020-2021
SIMY 355 - Operations Management
Description: This course explores how effective operations and management tools are essential to an organization's success, including an introduction to supply chain management, Toyota Production System, Key Performance Indicators and Lean Six Sigma. The course also addresses the issue of corporate culture's significant impact on the underlying operations and its effect on customer and employee experiences. Letter grade only.
Units: 2
Prerequisite: Admission to a Personalized Learning program