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Marketing

MKT 334 - Consumer Behavior And Satisfaction

Description: Behavioral concepts for examining customer behavior. Consumer decision processes, individual differences, and external influences that affect behavior and marketing practices. Relationship building and customer satisfaction to enhance customer retention. Letter grade only.

Units: 3

Sections offered: Fall 2024 Spring 2025 Summer 2025

Requirement Designation:

Prerequisite: (MKT 303, MKT 333, or HA 365) with a grade of C or better