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Hospitality Administration
Description: Provides strategies and tactics for managing service expectations and experiences in hospitality environments. Letter grade only.
Units: 3
Sections offered: Fall 2024
Prerequisite: Admission to Hotel & Restaurant Mgt (BS), Hotel & Restaurant Mgt Minor, Business Hospitality (UCERT), or Hospitality Leadership 90-30 (BS)
Hospitality Administration
Term : Fall 2024
Catalog Year : 2024-2025
HA 410 - Managing Customer Service
Description: Provides strategies and tactics for managing service expectations and experiences in hospitality environments. Letter grade only.
Units: 3
Sections offered: Fall 2024
Prerequisite: Admission to Hotel & Restaurant Mgt (BS), Hotel & Restaurant Mgt Minor, Business Hospitality (UCERT), or Hospitality Leadership 90-30 (BS)