Hospitality Administration
HA 410 - Managing Customer Service
Description: Provides strategies and tactics for managing service expectations and experiences in hospitality environments. Letter grade only.
Units:
3
Sections offered:
Fall 2024
Requirement Designation:
Prerequisite: Admission to Hotel & Restaurant Mgt (BS), Hotel & Restaurant Mgt Minor, Business Hospitality (UCERT), or Hospitality Leadership 90-30 (BS)