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Hospitality Administration
Description: Provides strategies and tactics for managing service expectations and experiences in hospitality environments. Letter grade only.
Units: 3
Sections offered: Spring 2024 Fall 2024
Prerequisite: Hotel & Restaurant Mgt (BS), or Hotel & Restaurant Mgt Minor, or Business Hospitality (UCERT)
Hospitality Administration
Term : Spring 2024
Catalog Year : 2023-2024
HA 410 - Managing Customer Service
Description: Provides strategies and tactics for managing service expectations and experiences in hospitality environments. Letter grade only.
Units: 3
Sections offered: Spring 2024 Fall 2024
Prerequisite: Hotel & Restaurant Mgt (BS), or Hotel & Restaurant Mgt Minor, or Business Hospitality (UCERT)