Service Management and Leadership
Term : Summer 2016
Catalog Year : 2015-2016

SIMY 355 - Operations Management

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Description: This course explores how effective operations and management tools are essential to an organization's success, including an introduction to supply chain management, Toyota Production System, Key Performance Indicators and Lean Six Sigma. The course also addresses the issue of corporate culture's significant impact on the underlying operations and its effect on customer and employee experiences. Letter grade only.

Units: 2

No sections currently offered.

Prerequisite: ENGY 102 and SIMY 250