Service Management and Leadership
Term : Summer 2020
Catalog Year : 2019-2020

SIMY 355 - Operations Management

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Description: This course explores how effective operations and management tools are essential to an organization's success, including an introduction to supply chain management, Toyota Production System, Key Performance Indicators and Lean Six Sigma. The course also addresses the issue of corporate culture's significant impact on the underlying operations and its effect on customer and employee experiences. Letter grade only.

Units: 2

Prerequisite: ENGY 102 and SIMY 250