The W. A. Franke College of Business2021-2022

Hotel and Restaurant Management

Restaurant Management, Undergraduate Certificate

This non-degree certificate is useful to individuals who are employed in the restaurant industry and are looking to gain knowledge that will aid in professional development in their current workplace.


What Can I Do with a Certificate in Restaurant Management?

The Restaurant Management Certificate prepares students for careers in food and beverage operations.  Students gain background information on service techniques, food and beverage knowledge, and management skills required for entry-level supervisory positions. Coursework provides students with professional preparation focusing on the concepts and principles in advanced food and beverage production and service; layout and design; advanced food and beverage management; and dining service.

At the completion of this certificate, students will be able to develop a restaurant business plan, differentiate between the different styles of dining service; demonstrate appropriate food planning, production, execution and critique; describe the role of budget standards in planning and control; and determine front and back of the house design and equipment selection based on the menu.

Students who earn this certificate will gain more in-depth management and operational skills and a broader technical background necessary to be successful in today’s increasingly diverse food services industry.nbsp;


University Requirements

  • To receive an undergraduate certificate (at least 15 units) at Northern Arizona University, you must complete a planned group of courses from one or more subject matter areas with a cumulative grade point average of at least 2.0.

    Please be aware that federal financial aid is not available for some certificates, if the certificate is pursued and completed as a stand-alone certificate (i.e., not completed concurrently with a degree program). See the "Details" tab for additional information.


In addition to University Requirements:

  • Complete individual plan requirements.

Please note that students may be able to use some courses to meet more than one requirement. Contact your advisor for details.

Minimum Units for Completion 15
Major GPA 2.0
Highest Mathematics Required MAT 114

Student Learning Outcomes

Students will be able to:

  • Demonstrate an understanding of the various components of systematic restaurant management.
  • Describe the role of the menu as the foundation for control in a restaurant operation.
  • Differentiate between the various styles of dining service.
  • Describe the role of budget standards in planning and control and apply cost-volume-profit analysis to food and beverage operations
  • Analyze the potential return on investment associated with implementing restaurant revenue management strategies.
  • Develop the service techniques, food and beverage knowledge, and management skills required for a successful restaurant career.
  • Develop a business plan and operational procedures for a restaurant operation.
  • Demonstrate appropriate food planning, production, execution, and critique.
  • Determine front and back of the house design and equipment selection based on the menu.


Certificate Requirements
  • This certificate may only be pursued and completed concurrently with a degree program. This certificate is not available as a stand-alone certificate.

  • Be aware that some courses may have prerequisites that you must also take. For prerequisite information click on the course or see your advisor.

Campus Availability

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