Return to search

Hospitality Administration
Term : Fall 2022
Catalog Year : 2022-2023

HA 410 - Managing Customer Service


Description: Provides strategies and tactics for managing service expectations and experiences in hospitality environments. Letter grade only.

Units: 3

Sections offered: Spring 2023

Prerequisite: Hotel & Restaurant Mgt (BS), or Hotel & Restaurant Mgt Minor, or Business Hospitality (UCERT)