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Service Management and Leadership
Term : Summer 2017
Catalog Year : 2016-2017

SIMY 371 - Managing Technology For Business And Customer Relations

Description: Students are introduced to the variety of ways in which technology can be used to effectively increase employee productivity, organization security, and customer satisfaction. Students will be introduced to Customer Relationship Management (CRM) technology and systems that are utilized by the best enterprises to better serve their external customers. Letter grade only.

Units: 2

No sections currently offered.

Prerequisite: ENGY 102 and SIMY 250