2012-2013
Service Industry Management, Undergraduate Certificate
NAU Yavapai
Extended Campuses
The service-industry sector continues to grow in the U.S., as well as world-wide. In fact, globally, the service sector is estimated to account for more than three-fifths of global gross domestic product.
The service-industry sector includes managerial opportunities in broad areas, including establishments that provide personal services (such as beauty, coaching, and home-staging), lodging, business-support, repair, training, food-service, and amusement/recreation services. It also includes medical, legal, communications, engineering, banking, and other professional services—and beyond that—to non-profit membership organizations, government agencies, and many other miscellaneous services.
The goal of this certificate program is to prepare students to utilize strategies and resources to enhance the functioning, profitability, competitiveness, and consistency-of-delivery in service-industry enterprises.
The service-industry sector includes managerial opportunities in broad areas, including establishments that provide personal services (such as beauty, coaching, and home-staging), lodging, business-support, repair, training, food-service, and amusement/recreation services. It also includes medical, legal, communications, engineering, banking, and other professional services—and beyond that—to non-profit membership organizations, government agencies, and many other miscellaneous services.
The goal of this certificate program is to prepare students to utilize strategies and resources to enhance the functioning, profitability, competitiveness, and consistency-of-delivery in service-industry enterprises.
This plan will not be available to new students after Summer 2018
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An undergraduate certificate may be earned as part of a bachelor's degree or as a stand-alone certificate.
To receive an undergraduate certificate (at least 15 units) at Northern Arizona University, you must complete a planned group of courses from one or more subject matter areas with a cumulative grade point average of at least 2.0.
In addition to University Requirements:
- Complete individual plan requirements.
Students may be able to use some courses to meet more than one requirement. Contact your advisor for details.
| Minimum Units for Completion | 18 |
Certificate Requirements
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Take the following 18 units:Students in the Interdisciplinary Studies - Service Industry Management and Interdisciplinary Studies - Entrepreneurship degree programs may not elect to complete the Service Industry Management certificate.
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Available only to Northern Arizona University-Yavapai students.
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Be aware that some courses may have prerequisites that you must also successfully complete. For prerequisite information, click on the course or see your advisor.