NAU is accepting applications for fall 2025 admission at the Mesa Workforce Development Center.
Hospitality businesses are increasingly recognizing the importance of, and ongoing challenges associated with, talent acquisition and retention and are placing human resources issues at the top of their priority list. Human resource professionals help hospitality businesses navigate the challenges of an increasingly global and diverse workforce and changing employment laws. They are responsible for acquiring and retaining the necessary talent for hospitality businesses to be successful. Employees are hospitality businesses most valuable asset.
The Certificate in Human Resources Management prepares students to be better equipped for addressing the needs and challenges of their future employees and ensuring that human resource policies and practices meet applicable legal and regulatory requirements. Students will gain practical skills for managing critical human resources functions on a daily basis. They will learn how to attract, hire, and retain required and diverse talent and to strengthen employee engagement and performance.
The Human Resource Management Certificate prepares students to enter the human resource field, as well as to be more effective in supervisory roles. By successfully completing the program, students can 1. start a career in human resources, 2. advance their understanding of the latest industry trends, 3. seek better career advancement opportunities and exposure in the hospitality industry, and 4. secure greater financial rewards and incentives.
To receive an undergraduate certificate (at least 15 units) at Northern Arizona University, you must complete a planned group of courses from one or more subject matter areas with a cumulative grade point average of at least 2.0.
Please be aware that federal financial aid is not available for some certificates, if the certificate is pursued and completed as a stand-alone certificate (i.e., not completed concurrently with a degree program). See the "Details" tab for additional information.
In addition to University Requirements:
Students may be able to use some courses to meet more than one requirement. Contact your advisor for details.
| Minimum Units for Completion | 15 |
| Highest Mathematics Required | MAT 114 |
Purpose Statement
Hospitality businesses are increasingly recognizing the importance of, and ongoing challenges associated with, talent acquisition and retention and are placing human resources issues at the top of their priority list.
This certificate in Human Resources Management prepares students to be better equipped for addressing the needs and challenges of their future employees and ensuring that human resource policies and practices meet applicable legal and regulatory requirements. Students will gain practical skills for managing critical human resources functions on a daily basis. They will learn how to attract, hire, and retain required and diverse talent and to strengthen employee engagement and performance. Student learning experiences will include the creation of a comprehensive human resource plan, case studies, role playing, small group work, and interactive discussions with hotel and restaurant human resource professionals.
This certificate will prepare student to enter the human resource field, as well as to be more effective in supervisory roles.
Student Learning Outcomes
Take the following 15 units:
This certificate may be pursued and completed concurrently with a degree program or as a stand-alone certificate. Federal financial aid cannot be used if the certificate is completed as a stand-alone certificate.
The FCB does not accept upper-division transfer credits from programs not accredited by the AACSB (such as the University of Phoenix or the Bachelor of Business Administration program at NAU).
You must complete 50 percent, or 9 units, of certificate coursework that are not used in your major, minor, or other certificates, and you must complete at least 60 percent of certificate coursework at Northern Arizona University.
Be aware that some courses may have prerequisites that you must also successfully complete. For prerequisite information, click on the course or see your advisor.