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Term: Summer 2024

AZTransfer SUN courses only

HA 100 - Introduction To The Hospitality Industry: Introduces the hospitality industry and career paths in hospitality. Letter grade only.
HA 208 - Fieldwork Experience - Internship: Supervised field experience in an appropriate agency or organization Pass-fail only.. May be repeated for up to 6 units of credit.
HA 210 - Hotel Operations And Management: Studies front-of-the-house operations, including bell service, guest reception, and reservation systems. Letter grade only.
HA 240 - Restaurant Operations And Management: Introduces the basic principles of commercial food selection, storage, preparation, and service. Letter grade only.
HA 243 - Foundations In Kitchen Operations: Application of the principles, procedures, and techniques involved in managing small- and large-quantity food and beverage preparation, production and service. Letter grade only.
HA 250 - Facilities And Sustainability Management For Hotels: Introduces professional housekeeping to administration duties and employee supervision, maintenance of physical plant including environmental and sustainable practices in both housekeeping and engineering. Letter grade only.
HA 260 - Hospitality Managerial Accounting: Studies financial statement analysis, asset management, ratio analysis, analytical techniques, and investment decision making. Letter grade only.
HA 270 - Hospitality Information Technology II: Describes the basic functions found in hotel and restaurant management systems and devotes a significant amount of time to learning industry-specific applications. Letter grade only.
HA 280 - Beverage Production And Service: Introduces the history of the beverage industry and the production and classification of alcoholic and non-alcoholic beverages. The sales, service, and control system of the beverages are also discussed. Letter grade only.
HA 284 - International Travel And Tourism: Provides an in-depth examination of international tourism including scope, socioeconomic impact, and tourism development issues. Letter grade only.
HA 299 - Special Topics: In-depth study of an aspect, concept, or problem. Letter grade only. May be repeated for up to 6 units of credit.
HA 315W - Hospitality Leadership And Ethics: A junior-level writing-intensive course that gives a theoretical and practical overview of leadership, ethical, and communication processes characteristic of the hospitality industry. This course fulfills NAU's junior-level writing requirement. Letter grade only.
HA 325 - Design And Layout For Restaurant Facilities: This course introduces the design and layout of food service facilities to assist future managers in working with design professionals. It covers preliminary planning, the roles and responsibilities of members of the project team, the design sequence, principles of design, space analysis, equipment layout, fabricated and manufactured equipment, and engineering and architecture for food service facilities. Letter grade only.
HA 325H - Design And Layout For Restaurant Facilities - Honors: This course introduces the design and layout of food service facilities to assist future managers in working with design professionals. It covers preliminary planning, the roles and responsibilities of members of the project team, the design sequence, principles of design, space analysis, equipment layout, fabricated and manufactured equipment, and engineering and architecture for food service facilities. Letter grade only.
HA 335 - Hospitality Law: Common law and its application to the hospitality industry, including basic contracts, administrative law, government regulations, and legal concerns resulting from the innkeeper-guest relationship. Letter grade only.
HA 345 - Hospitality Organizational Behavior And Human Resources Management: This course provides a comprehensive analysis of individual and group behavior in organizations. Its purpose is to provide an understanding of how organizations can be managed more effectively and at the same time enhance the quality of employees work life. Topics include motivation, rewarding behavior, stress, individual and group behavior, conflict, power and politics, leadership, job design, employment laws, organizational structure, decision-making, communication and organizational change and development. Letter grade only.
HA 345H - Hospitality Organizational Behavior And Human Resources Management - Honors: This course provides a comprehensive analysis of individual and group behavior in organizations. Its purpose is to provide an understanding of how organizations can be managed more effectively and at the same time enhance the quality of employees work life. Topics include motivation, rewarding behavior, stress, individual and group behavior, conflict, power and politics, leadership, job design, employment laws, organizational structure, decision-making, communication and organizational change and development. Letter grade only.
HA 351 - Corporate Finance For Hospitality Managers: Examines financial management's role within the hospitality industry and how it maximizes the value of hospitality corporations. Letter grade only.
HA 355 - Revenue Management And Cost Control For Restaurants: The Revenue Management and Cost Control for Restaurants course is a study of the systems and techniques utilized to control food, labor, beverage and other costs as well as manage revenue in the food service industry. Letter grade only.
HA 355H - Revenue Management And Cost Control For Restaurants - Honors: The Revenue Management and Cost Control for Restaurants course is a study of the systems and techniques utilized to control food, labor, beverage and other costs as well as manage revenue in the food service industry. Letter grade only.
HA 365 - Hospitality Marketing: Marketing objectives and strategies related to consumer demands, marketing planning, and selling methodologies for the hospitality industry. Letter grade only.
HA 365H - Hospitality Marketing - Honors: Marketing objectives and strategies related to consumer demands, marketing planning, and selling methodologies for the hospitality industry. Letter grade only.
HA 372 - Beer Basics: This course covers the basics of many aspects of beer. Students will learn how to taste beer, match it with food, and how to select beer for a restaurant and bar. The costing of beer, how to develop a beer list, and the various methods of serving beer are also covered. The course will cover beers from the US as well as around the world. Instructor consent required. Letter grade only.
HA 372H - Beer Basics - Honors: This course covers the basics of many aspects of beer. Students will learn how to taste beer, match it with food, and how to select beer for a restaurant and bar. The costing of beer, how to develop a beer list, and the various methods of serving beer are also covered. The course will cover beers from the US as well as around the world. Instructor consent required. Letter grade only.
HA 373 - Wines Of The World: This course covers the basics of many aspects of wine in a fun and educational setting. Students will learn how to taste wine, match it with food, and how to select wine. The course will cover wines from California, France, Italy, and Germany. Instructor consent required. Letter grade only.
HA 373H - Wines Of The World - Honors: This course covers the basics of many aspects of wine in a fun and educational setting. Students will learn how to taste wine, match it with food, and how to select wine. The course will cover wines from California, France, Italy, and Germany. Instructor consent required. Letter grade only.
HA 374 - Coffee Basics: An introduction to coffee history and the various traditions practiced around the world. This class will introduce the students to the various growing regions and the distinctions of each as related to economy. There will be discussions/demonstrations of the different brewing methods followed by professional cuppings in order to distinguish and appreciate the flavors of coffee. Letter grade only.
HA 375 - Introduction To Cheeses: This is a basic course introducing the basic factual and cultural knowledge of cheese for students who are interested in cheese but have limited tasting experience. Letter grade only.
HA 376 - Cuisine And Culture: Examines the way history, culture, politics, wars and religion determine how and what we eat. Letter grade only.
HA 376H - Cuisine And Culture - Honors: Examines the way history, culture, politics, wars and religion determine how and what we eat. Letter grade only.
HA 377 - Basics Of Baking: This course offers basic recipe and baking techniques for producing various types of breads, pastry, cakes, custards, creams and cookies. Letter grade only.
HA 378 - Catering Events In Hotels, Resorts And Convention Centers: This course introduces students to the fundamentals of on-premise catering, weddings, social events and sales in hotels, resorts, and convention centers. The course focuses on understanding the catering's role within the hospitality venues and the various on-premise catering disciplines. Students also discuss topics such as contracts, checklists, legal considerations, staffing and training, food production, and sanitation. Letter grade only.
HA 378H - Catering Events In Hotels, Resorts And Convention Centers - Honors: This course introduces students to the fundamentals of on-premise catering, weddings, social events and sales in hotels, resorts, and convention centers. The course focuses on understanding the catering's role within the hospitality venues and the various on-premise catering disciplines. Students also discuss topics such as contracts, checklists, legal considerations, staffing and training, food production, and sanitation. Letter grade only.
HA 379 - Introduction To Teas Of The World: This is a basic course introducing tea drinking as a cultural experience and clearing myths in tea drinking. This course will provide an introduction to the history of tea, traditions around the world involving tea, the art of cupping tea, and the trappings of a tea table. Letter grade only.
HA 380 - Global Issues In Hospitality: The course provides students with an introduction to the dimensions and nature of the global environment in which hospitality properties operate. It is designed to create a sensitivity to and awareness of global issues, sustainable practices in hospitality and managing different cultures. The course is divided into three segments: globalization issues, sustainable hospitality management and cultural management issues. Letter grade only.
HA 380H - Global Issues In Hospitality - Honors: The course provides students with an introduction to the dimensions and nature of the global environment in which hospitality properties operate. It is designed to create a sensitivity to and awareness of global issues, sustainable practices in hospitality and managing different cultures. The course is divided into three segments: globalization issues, sustainable hospitality management and cultural management issues. Letter grade only.
HA 381 - Green Restaurants: Introduces the basics of "green restaurants" and sustainability in the food service industry. The class discusses the key components of making a food service operation more sustainable and reducing their carbon footprint. Letter grade only.
HA 382 - Distilled Spirits And Mixology: This course introduces the concepts and skills required for the proper operation of a bar, mixology, and the distilled products served in a bar. Product selection, pricing, costing, menu development and marketing will be covered. Instructor consent required. Letter grade only.
HA 384 - Destination Development: Development of the destination tourist attraction with an emphasis on economic, environmental, and sociological factors. Letter grade only.
HA 384H - Destination Development - Honors: Development of the destination tourist attraction with an emphasis on economic, environmental, and sociological factors. Letter grade only.
HA 389 - Cooperative Education: Individualized preplanned cooperative employment experience related to your field of study or career objectives. Department consent required. Pass-Fail only. May be repeated for up to 12 units of credit. Please complete the Cooperative Education Proposal form and obtain signatures of approval BEFORE registering. https://policy.nau.edu/policy/Documents/Cooperative_Education_Form_121317.pdf
HA 399 - Special Topics: In-depth study of an aspect, concept, or problem. Letter grade only. May be repeated for up to 6 units of credit. For topics in which alcohol is consumed, students must be 21 years or older on the first day of class.
HA 400 - Hotel Group Sales Management: Examines sales management and skills methodologies specifically applied to the hospitality industry and its sub-industries. Letter grade only.
HA 401 - Resort Operations: Material covers the history and development of resort destinations and the daily aspects of managing more diverse food, beverage, and catering operations, as well as golf, spa, timeshare, and resort operations. Letter grade only.
HA 401H - Resort Operations - Honors: Material covers the history and development of resort destinations and the daily aspects of managing more diverse food, beverage, and catering operations, as well as golf, spa, timeshare, and resort operations. Letter grade only.
HA 407 - Meetings, Events, And Conventions Industry Management: Class looks at diverse topics including; space requirements, guest safety/security, sound and lighting, entrance/exit management, theming, feasibility, budgeting, venues, vendor agreements, contracts, and insurance. Letter grade only.
HA 408 - Field Work Experience: Supervised field experience in an appropriate agency or organization. Instructor's consent required. Pass-fail only. No repeat limit.
HA 408H - Field Work Experience - Honors: Supervised field experience in an appropriate agency or organization. Instructor's consent required. Pass-fail only. No repeat limit.
HA 410 - Managing Customer Service: Provides strategies and tactics for managing service expectations and experiences in hospitality environments. Letter grade only.
HA 411 - Club Management: Introduces the history, organization, management, and recreation of various private country and city clubs. Letter grade only.
HA 415 - Hospitality Industry Analytics: Presents revenue management concepts and the systems utilized to maximize revenues and profits in resorts, corporate, and convention hotels. Letter grade only.
HA 415H - Hospitality Industry Analytics - Honors: Presents revenue management concepts and the systems utilized to maximize revenues and profits in resorts, corporate, and convention hotels. Letter grade only.
HA 435 - Hospitality Litigation: In-depth analysis of the litigation process both procedurally and substantively as it relates to the hospitality industry. Letter grade only.
HA 442 - Advanced Food And Beverage Management: Development of a business plan and operational procedures for a restaurant operation. Letter grade only.
HA 443 - Advanced Food And Beverage Production And Service: This course provides hands-on opportunities for students to plan, prepare, execute, and analyze live food and beverage events in partnership with industry professionals. The skills and experiences received from this course will provide valuable, real-life opportunities for the student to exercise related theories and engage in providing guest service. Students will have the opportunity to apply skills and concepts learned in previous classes when executing each function. Letter grade only.
HA 445 - Training And Evaluation: Applications-based course in how to design, implement, and evaluate training using an instructional design model. Letter grade only.
HA 477 - Gaming And Casino Management: History, development, and management of casinos and gaming. Emphasizes environment, operations, regulation, accounting, auditing, and taxation of casinos and gaming operations. Letter grade only.
HA 485 - Undergraduate Research: Individualized original research under the supervision of a research adviser. Pass-fail only. May be repeated for up to 12 units of credit.
HA 490C - Senior Seminar: Incorporates organizational theory, strategic planning, and simulated problem solving. Letter grade only.
HA 490CH - Senior Seminar - Honors: Incorporates organizational theory, strategic planning, and simulated problem solving. Letter grade only.
HA 494 - European Hospitality And Tourism: Introduces the elements of European travel, tourism, and lodging. Emphasizes immersion into hospitality systems. Attention paid to sociopolitical influence. (Taught concurrently in Europe with HA 495.) Letter grade only.
HA 494H - European Hospitality And Tourism - Honors: Introduces the elements of European travel, tourism, and lodging. Emphasizes immersion into hospitality systems. Attention paid to sociopolitical influence. (Taught concurrently in Europe with HA 495.) Letter grade only.
HA 495 - European Food Service Management: In-depth analysis of various European food preparation, food service, and food management practices, focusing on firsthand experience. (Taught concurrently in Europe with HA 494.) Letter grade only.
HA 497 - Independent Study: Individualized approach to selected topics by guided reading and critical evaluation. Areas of study are determined with faculty member. Instructor's consent required. Pass-fail only. No repeat limit. Please complete the Independent Study Proposal form and obtain signatures of approval BEFORE registering. https://nau.edu/wp-content/uploads/sites/26/Independent_Study_Form_FINAL-3.pdf
HA 499 - Contemporary Developments: Examines recent trends and investigations in a selected area of a particular major field of study. Letter grade only.
HA 499H - Contemporary Developments - Honors: Examines recent trends and investigations in a selected area of a particular major field of study. Letter grade only.
HA 501 - Hospitality Innovative Technology: This course provides students with background knowledge on how technology has been successfully deployed in the hospitality industry, especially in hotels and restaurants. Students will learn about the tactical and strategic uses of existing and innovative technology solutions for enhancing the operational performance and competitive advantage of hospitality businesses. Students will gain a deeper understanding of hospitality information technologies through hands-on exercises with industry-leading industry applications. They will learn how to evaluate, select, and implement systems appropriate for hospitality businesses. Letter grade only.
HA 502 - Strategic Technology Solutions For The Hospitality And Travel Industry: This course is an advanced overview of the hospitality and travel industry sector and the examination of the various segments within this sector such as lodging, resorts, restaurants, cruise ships, healthcare, airlines, etc. and how technology can have an impact in strategic management of businesses in this sector. The advanced survey course is for students who do not have an undergraduate hospitality or tourism bachelor's degree and for those that do. This course serves as a critical thinking, creative Imagineering, and problem-solving course. Students use all the knowledge acquired in prior management and problem-solving courses, combined with new strategic management and technology leadership techniques to strategically analyze a hospitality or travel industry related company, and provide innovative technology solutions for the profitability of the business. Letter grade only.
HA 503 - Innovative Marketing In The Hospitality Industry: The course examines digital marketing strategy, implementation and executional considerations for business to business and business to customer's brands and provides a detailed understanding of all digital channels and platforms. The aim of this course is to provide students with knowledge of the business advantages of digital marketing and its importance for marketing success; to develop a digital marketing plan; to conduct a SWOT analysis; to define a target group; to get introduced to various digital channels, their advantages and ways of integration; how to integrate different digital media and create marketing content; how to optimize a Web site and SEO optimization; how to create Google AdWords campaigns; social media planning; how to do display and video advertising; to acquire basic knowledge of Google Analytics for measuring effects of digital marketing and getting insight of future trends that will affect the future development of the digital marketing. The application of the gained knowledge, skills and competences will help future managers in n developing a digital marketing plan in order to efficiently manage performance. Letter grade only.
HA 504 - Hospitality Industry Analytics And Revenue Management: The course provides students with knowledge of the fundamental concepts and applicable tools of revenue management for the hospitality industry. The course focuses on the integration of revenue management techniques with information technology, internal management issues, and external marketing concerns. The course will emphasize not only the conceptual part of revenue management, but also the practical applications used in the hospitality industry, especially hotel industry. Real hospitality property management system will be utilized in this course to provide students with real life-world situations and experiences. Letter grade only.
HA 593 - In-service Teacher Workshop: Topical instruction involving exchange of ideas, practical methods, skills, and principles. Normally you may count up to 6 units of 593 toward your graduate program. Pass-fail only. No repeat limit.